Privacy Policy

At Free Spin Arcade NZ, we collect information to provide you with the best possible gaming experience while respecting your privacy rights under New Zealand law.

Information you provide:

• Contact information when you reach out to customer support
• Feedback and survey responses
• Communication preferences

Information we collect automatically:

• Device information and browser type
• IP address and general location (country/region)
• Game preferences and usage patterns
• Website navigation and interaction data

We use the information we collect to:

• Provide and improve our gaming services
• Customize your gaming experience
• Respond to customer support inquiries
• Send important service updates and notifications
• Analyze usage patterns to enhance our platform
• Ensure compliance with New Zealand regulations
• Prevent fraud and maintain platform security

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who help us operate our platform
• When required by New Zealand law or legal process
• To protect our rights, property, or safety
• With your explicit consent

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

Under New Zealand's Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Withdraw consent where applicable
• Lodge a complaint with the Privacy Commissioner

To exercise any of these rights, please contact us at privacy@freespinarcadenz.com or use our contact form. We will respond to your request within 20 working days.

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser.

Types of cookies we use:

• Essential cookies for website functionality
• Performance cookies to analyze usage
• Preference cookies to remember your settings

Our services are intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use our services.

Your information may be processed and stored outside of New Zealand. We ensure appropriate safeguards are in place to protect your information in accordance with New Zealand privacy standards.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

If you have any questions about this privacy policy or our data practices, please contact us: